State Farm® Insurance Agent Lori Rickert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dustin Vyers
September 10, 2025
5
out of
5
rating by Dustin Vyers
"Toiy was very responsive to all my questions, and extremely helpful in getting all of my policies transferred over for my move to Denver! Looking forward to working with this group!"
Taylor Heinke
August 19, 2025
5
out of
5
rating by Taylor Heinke
"Issac was so great! He was so easy to work with and was super kind and helpful! He was very personable too which really helps with feeling truly cared for and heard by the agency."
We responded:
"Hi Taylor! Thanks for your kind words about Isaac - he is a great asset to our office. We are so glad to have you as part of our State Farm family and hope we can help you with all your insurance needs now & in the future."
Andrea Meldrum
August 12, 2025
5
out of
5
rating by Andrea Meldrum
"Issac was super easy to work with and I got the best quote from him after shopping around :)"
We responded:
"Thank you so much for the kind words and stars Andrea! Isaac is wonderful at making insurance make sense. We are happy to have you as part of our State Farm Family!!!"
Gino Molinaro
August 7, 2025
5
out of
5
rating by Gino Molinaro
"Isaac Slabaugh helped me switch over my insurance kindly and promptly and is a great agent to work with. He made sure to check if I could get discounts anywhere to lower costs, overall I’m happy with the results"
We responded:
"Thank you for the stars and kind words Gino! We are grateful you chose our office to help with your auto insurance needs. Hopefully we are always here for you when you need us. Welcome to our State Farm Family!"
Ed Gietl
August 5, 2025
5
out of
5
rating by Ed Gietl
"We've worked with Lori Rickert for many years and have nothing but good things to say. Her staff (thank you Ana and others) is very attentive to our needs and responds quickly and in a friendly yet professional manner. We would highly recommend having Lori's office take care of all your insurance needs. Ed and Linda Gietl Denver"
We responded:
"Thank you for the kind words and stars Ed & Linda! We always love talking to you both and helping you with whatever you need. We are happy Ana took care of you today! Thank you for being part of our State Farm family!"
Gianna Turturillo
July 31, 2025
5
out of
5
rating by Gianna Turturillo
"Isaac was very timely and helpful in creating a renter’s insurance policy for me. He helped me with any questions I had. Would recommend if moving to the Denver area!"
We responded:
"Thank you so much for the kind words and stars Gianna! We hope to always be here for you when you have questions. Our office is grateful to have you as part of our State Farm Family!"
jill shreeve
July 31, 2025
5
out of
5
rating by jill shreeve
"Issac was wonderful. He walked me through my current policies for both of my vehicles, my home and my personal items. He was informative with discount options and assisted in finding me new savings. Lori Rickert always has the best staff on hand for all your needs. Highly recommend."
We responded:
"Thank you so much for the kind words and stars Jill! It is always good to get a refresher of our current policies and look for savings in those. We are grateful to have you as part of our State Farm Family!"
Seanna Kautz
July 22, 2025
5
out of
5
rating by Seanna Kautz
"Isaac Slabaugh has been amazing to work with! He makes the insurance process incredibly easy and stress free!"
We responded:
"Thank you for the stars Seanna!! We are happy that you had such a good experience with our office! Welcome to our State Farm Family!"
Seanna Kautz
July 22, 2025
5
out of
5
rating by Seanna Kautz
"Isaac Slabaugh was phenomenal! He provided incredible customer service, went out of his way to ensure the best possible rates, and he is a pleasure to work with :)"
We responded:
"Thank you so much for the stars and kind words Seanna! We are happy to have made your insurance journey easy. Welcome to our State Farm Family!!!"
Emily Marchini
July 22, 2025
5
out of
5
rating by Emily Marchini
"Isaac was great! Very personable and knowledgeable. He made what would normally be a boring conversation about car insurance fun and easy. Thank you Isaac!"
We responded:
"Thank you so much for your kind words and stars Emily! We are so grateful to have made insurance more easy to understand and fun to talk about. We are so happy to have you as part of our State Farm Family!"
Leonard Wislow
July 19, 2025
5
out of
5
rating by Leonard Wislow
"The Very best State Farm office we've ever dealt with. Smart people with great service."
We responded:
"Thank you so much for the kind words and stars Len! We are so grateful to have people like you as part of our State Farm Family. We look forward to serving you and your family for many years to come!"
C Fischer
June 28, 2025
1
out of
5
rating by C Fischer
"We’ve had to make two claims over the past five years and felt consistently unsupported by Lori Rickert’s agency. While they may seem friendly, the agency failed to handle claims with care — which is the point of having insurance. Communication was poor, the process was unclear, and advocacy/follow-through was minimal. During two separate periods of displacement and loss-of-use, we were made to feel like our renter policy didn’t matter. When things got complicated, the initial support we received disappeared. The experience was not only stressful but financially devastating. When I finally reached Lori to raise concerns, she called me “sweetie” — an incredibly unprofessional and dismissive response. We would not recommend this agency to anyone seeking reliable, sustained support when it matters most."
We responded:
"We are so sorry to hear about your experience Miss Fischer. During covid, we saw a decrease in the work force in both claims and our office. Usually claims are handled by our claims department and your specific claim handler. We wish you would have addressed your concerns with our office and the handling of these claims prior to 5 years after the event. We would have made the appropriate adjustments and actions at that time rather than 5 years later. If there is anything our office can do for you, please let us know. We would like to make things right for you if we can. "
Thomas Hart
June 25, 2025
5
out of
5
rating by Thomas Hart
"Isaac made getting renters insurance quick and easy. Very professional, responsive, and helpful throughout the process. Highly recommend."
We responded:
"Thank you so much for the stars and kind words! We are grateful you chose us to help with your renters insurance needs. Welcome to our State Farm Family!!"
Marcel Ayala
June 20, 2025
5
out of
5
rating by Marcel Ayala
"He is very friendly"
We responded:
"Thank you for the kind words and stars Marcel! We are so grateful to have you as part of our State Farm Family!"
james taylor
June 20, 2025
5
out of
5
rating by james taylor
"Issac is an awesome individual and provided great customer service this morning. Issac asked all the appropriate questions of what I was trying to accomplish (add a new, used car to our household). He explained all my options and the best way to save a little money. I really appreciated his advice, insight and help today. There is a reason we have been clients of Lori’s for over 20 years. She hires and trains people who really enhance her business and who show genuine concern for her clients. Big kudos to Issac today! James"
We responded:
"James, thank you so much for the kind words and stars! Isaac is really helpful when it comes to figuring out the best way to save money when you are adding a vehicle. We are so happy to have you and your family as part of our State Farm Family! "
Ryan Luxon
June 11, 2025
5
out of
5
rating by Ryan Luxon
"Transferring my policy over from another state and Isaac could not be more helpful. Was willing to hear me out for every concern I had. After making him go through quite a lot to help me (and I made him do a LOT), he remained friendly and informative. Just what I needed to help before a big move. Highly recommend these folks!"
We responded:
"Thank you so much for the kind words and stars Ryan! We are so happy to have helped you do the state to state move! Fingers crossed your journey to Colorado goes smooth! We are here to help you in any way we can. Welcome to Colorado and our State Farm Family!"
brandon kron
May 29, 2025
5
out of
5
rating by brandon kron
"Issac was extremely helpful with setting me up with my auto and renters insurance."
We responded:
"Brandon, thank you so much for the kind words and stars! We are so happy to have helped you get your policies started. Fingers crossed the move goes smooth. Welcome to our State Farm Family!"
NEHAD ABOUAGINA
May 28, 2025
5
out of
5
rating by NEHAD ABOUAGINA
"It's been a very pleasant experience working with Lori and her team to get the best insurance coverage and rates!! Very pleased!"
We responded:
"Nevada, thank you so much for the kind words and stars! We have so appriciated you and your family having trust in us for all these years. We hope to have many more years together!"
Michael Beausang
May 22, 2025
5
out of
5
rating by Michael Beausang
"Made everything easy. Very knowledgeable and able to help me find what I needed. Great service."
We responded:
"Michael, thank you so much for the kind words and stars! You and your family have been such a joy to insure all these years! We are so happy to have helped you with your insurance needs. We hope to have you as part of our State Farm Family for many years to come! "
Gerald Graves
May 19, 2025
5
out of
5
rating by Gerald Graves
"I have been a customer at Lori Rickert's over thirty years. She is awesome and most of the staff as well. Whenever I have a question or concern, she and her staff are on it. I do not mind driving to the office to talk to them in person. They have always been attentive to my needs. I don't know what I would do without them. :) :)"
We responded:
"Thank you for the kind words and stars Gerald! You have been such a joy to insure for all these years! We appreciate your loyalty to not only State Farm but also our office. People like you make our job so much fun!!"
Nick Furness
May 15, 2025
5
out of
5
rating by Nick Furness
"Isaac Slabaugh is a true professional. He strikes the perfect balance of getting to know someone, with getting straight to business and staying on point efficiently and effectively. Accuracy and transparency were never in doubt once during our transaction and I would recommend him to anyone!"
We responded:
"Thank you for the kind words and stars Nick! We are happy to have helped you with your auto and homeowners insurance needs!! It's always nice to be able to feel confident in the policies you choose. We are happy to have you as part of our State Farm Family!"
Noel Shurtz
May 10, 2025
5
out of
5
rating by Noel Shurtz
"Isaac was exceptionally helpful throughout the entire process. He patiently went over the coverage comparisons, ensuring I thoroughly understood my options before I made the decision to switch companies. His knowledge of insurance products was evident, and he explained everything in a clear and easy-to-understand manner. On top of his expertise, Isaac is also genuinely friendly and approachable, making the whole experience much more comfortable."
We responded:
"Thank you so much for the kind words and stars Noel. We are so grateful to have made your transfer of insurance smooth and easy to understand. We hope to have a long relationship with you and always be here to answer your questions!! Welcome to our State Farm Family!!"
Alexia Geenen
May 8, 2025
5
out of
5
rating by Alexia Geenen
"Issac was amazing! He turned my bad day around from a terrible experience with Progressive. Very thorough when walking through options and found me the best plan fit for me!"
We responded:
"Thank you so much for the kind words and stars Alexia! We are so happy to have helped you with your auti insurance needs! Sometimes it just takes some talking through the policy and quote to make it all make sense. Welcome to our State Farm Family!"
Anthony Hong
May 6, 2025
5
out of
5
rating by Anthony Hong
"I have know the State Farm Family for a long time! The Rickert Team deserves 10 Stars. They are very knowledgeable about insurance and I wouldn't use any other insurance company."
We responded:
"Thank you so much for the kind words and stars Anthony. We really strive to make everyone feel heard and understood in their insurance needs. We appreciate your loyalty to not only State Farm but our office as well. "
Vanessa Collins
May 4, 2025
5
out of
5
rating by Vanessa Collins
"Issac, was very friendly and easy to talk to. I enjoed the experience,and the info he provided."
We responded:
"Thank you for the kind words and stars Vanessa! We are always trying to make sure that insurance is easy to understand and digest because they don't teach us this stuff in school. We are glad to have you as part of our State Farm Family!!"