State Farm® Insurance Agent Lori Rickert

"I was having trouble getting on the app and needed some navigation help, and Isaac was able to get me where I needed to go. Thanks!"

"I spoke with Isaac. He was very well versed on State Farm products and how the features will benefit me. He also knew alot about the systems he uses to complete the transactions. Therefore, making sure my billing would be favorable for both me and Stare Farm as a whole. I enjoyed my experience with Issac as he is very professional and able to establish great report. PROMOTE AS SOON AS POSSIBLE."

"Good job 👏"

"Isaac was awesome with the changes I needed to make with the Auto Insurance."

"Very pleasant and quick.Great customer service!!"

"Truly outstanding customer support/service!!! I have never had anyone actually explain what the coverage on my vehicle meant. Toiy took the time and broke it down for me. As it turns out, I was paying more than I needed to and was carrying coverage that didn’t apply. Now I have my vehicle and my house insured. I really appreciate that I was treated like a person and NOT just a number."

"We have been working with Lori Rickert and her wonderful staff for the past 25 years. They are responsive and a delight to work with and would highly recommend this State Farm agent."

"I’ve been with Lori’s office for a few years and have always had terrific customer service on car insurance. Recently we purchased a home and Isaac could not have made adding home insurance and bundling smoother! I did reach out to insurance broker to price check and they didn’t even send me any alternatives because nothing was close. It’s great to have both competitive pricing and actual helpful people on the phone when you need it!"

"Always knowledgeable. Always friendly. Always helpful."

"Hello! i too have been a client of :Lori Rickert office , in the past great times and a level of trust with this office. Now all of a sudden a lot of confusion and wrong things happening concerning my insurance? first mess ups , a couple of months ago , i reached out to Mrs. Rickert, of course no response back to her clients??? instead i get get a :rude obnoxious , , overtalking , collector acting agent, from that office , who i had to report, Then corrections started to flow?? Now as of earlier this month another issue, the app informing me no payment due ? so i trusted this app, and what it said , now later i have a very high bill all of a sudden stuck with a late fee? All of a sudden and failure to correct this mess, and a email to :Mrs. Rickert and me saying, i will not pay this bill, of course no response again? i feel that these sudden mess ups are warranting me to go elsewhere, i feel this office is in decline , these were not problems there before and now they are showing up without a care or explanation for these issues. i at one time was about to get a :life policy, i already have turned to another Insurer for that as well as from there ,i am going to turn to another to take on this policy. i feel that this particular agency is not living up to its long reputation, it once prided it self on in the past! i wonder if others our experiencing these or other issues as well!! Disappointed !!!!"

"Lori Rickert has been our State Farm agent for decades. We've always been satisfied with her service. I'm embarrassed to say that I didn't realize how terrific she is until I recently took over my mother's finances and discovered that her home is woefully underinsured. Mom's State Farm policy was assigned to another agent. I tried calling the other agent several times over 2 weeks to increase her insurance. The other office does not answer their phones and will not call back. Lori's office answers 99% of the time and always calls back on the rare occasion that I have to leave a message. We also get great recommendations from Lori. Our requests are handled promptly and with care. I'm in the process of switching my mother's agent to Lori Rickert so we can get Mom's home properly insured. Be careful who you choose as your State Farm agent. They aren't all created equal. Choose Lori Rickert if you expect great recommendations, prompt answers to your questions, and excellent overall service."

"Sam helped understand my policy options and its nuances and saved me money!"

"I am a long time customer and had a great experience today with Ana Ledezma who helped me navigate questions with my coverage while trying to book a rental car. She solved my problem super quickly and helped make sure I got the right rates on my rental car with insurance coverage."

"I've had the best insurance experience with Lori Rickert State Farm. 24 years and counting.You can't find better people that care.Isac the most recent contact. High standard Always!!!!!"

"Issac is very patient and helpful. Spoke to Issac for 30 minutes and bombarded him with many questions about policies. Never once did I feel like I was bothering or asking too much of his time."

"Isaac did a great job moving my auto insurance from out of state to CO. He was knowledgeable and helpful. I’m a big fan of State Farm."

"Aleny went above and beyond while assisting me with an insurance concern! She answered my many calls and texts promptly in a friendly and helpful manner! She continued to follow up until my concerns were satisfactorily resolved. Aleny is great to work with!"

"I would like to express my sincere appreciation for the exceptional customer service I received today at State Farm, Laurie Rick’s office, provided by Ana Ledezma. Ana truly exemplifies the meaning of being “in good hands.” Her dedication to delivering outstanding care and service is a testament to the quality of employees at this office. With such professionalism and attention to detail, it’s clear that this level of care extends throughout the entire team. I highly recommend Laurie Rick’s office for anyone seeking top-notch customer service. Thank you again for the great experience! Mr.Elliott"

"I have been a client of Lori's for many years and the service has always been impeccable. Her team is always professional, kind, and efficient. I have never left a conversation with additional questions. I met with Isaac today on a new policy and he was a breath of fresh air. I learn something new every time I call and they are always keep me up to date on changes/recommendations. Their education on life insurance and the importance has been highly beneficial to me and my family during our time of loss. Thank you for all that you do!"

"Detailed, attentive, personalized customer service for comprehensive, customized, and competitively priced coverages. Isaac was outstanding in making sure we received the right coverages and understood how they were an improvement over our previous insurance. Many thanks."

"Truly enjoyed the connection with the team especially Issac. Professional, knowledgeable and caring. Issac took the time to understand my concerns and was efficient in providing a tailored solution. Glad I connected with Lori’s agency and will make referrals as I know this team will provide top notch service. Highly recommended!"

"State Farm agent Samantha provided comprehensive, thoughtful, and skilled handling of my new home and umbrella policies. I am feeling very confident and pleased with my insurance coverages as a result"

"Isaac was extremely helpful and knowledgeable with my questions and concerns about my condo coverage. He was able to answer all my questions to my satisfaction. Tks Isaac!!"

"Isaac was so very helpful and explained in detail any questions I had for him. Very thoughtful, he would check to see if there were any savings he could find for me. I have been a client with Lori’s office for over 20 years and have always received great service. Thank you so much Isaac and Lori!!"

"Isaac was a great help and presented multiple options for my scenario with a patience and thoughtful communication style."